Refund policy
Paddle handles refunds for purchases made through its checkout.
Paddle handles refunds
Paddle is the authorised reseller and merchant of record for tunefuse. It reviews requests and processes approved refunds under its policies and applicable law.
How to request a refund
Use your receipt’s support link or visit Paddle.net. Include your purchase email and transaction reference.
When a refund may apply
Paddle can consider discretionary requests made within 14 days of purchase. Approval is not automatic.
Mandatory consumer remedies remain, including for faulty software. Withdrawal rights vary by location and may end for immediately accessed digital content with express consent. See Paddle’s policy for details.
If your refund is approved
Approved refunds normally return to the original payment method. A full refund ends the associated licence.
Need technical help?
Email hello@tunefuse.app for help with the app. If a material problem persists, share the details and my response with Paddle.